Welcome to the Information Website for the Pirozzi v. Massage Envy Settlement

If You Purchased a Massage Session at a Massage Envy® Spa in Missouri between January 31, 2012, and April 13, 2020, this Class Action Settlement May Affect You.

A proposed Settlement has been reached in a class action lawsuit that claims that Massage Envy’s advertising was deceptive because it promised 10 more minutes of hands-on massage than were actually provided during a massage session and that Missouri consumers were harmed by not receiving those additional 10 minutes of hands-on massage. Defendant Massage Envy Franchising, LLC (“MEF”) denies the allegations and that any Massage Envy® advertising was deceptive. The Court has not decided who is right in the lawsuit but has preliminarily approved the proposed Settlement.

If you purchased a massage session at a Massage Envy® franchised location in Missouri at any time between January 31, 2012, and April 13, 2020, and were not a member of a Massage Envy® franchised location, pursuant to a membership agreement, at the time of your purchase, you are a Class Member and are eligible to submit a request for a cash payment of up to $7. To receive a cash payment pursuant to the proposed Settlement, you must submit a Claim Form as described in FAQ 9.

If you purchased a massage session at a Massage Envy® franchised location in Missouri at any time between January 31, 2012, and April 13, 2020, and were not a member of a Massage Envy® franchised location, pursuant to a membership agreement, at the time of your purchase, even if you do nothing, you will be bound by the Settlement if it is approved by the Court.

Your legal rights are affected whether you act or do not act. Read the information on this website carefully.


Your Legal Rights and Options in This Settlement
Submit a Timely Claim Form If you purchased a massage session at a Massage Envy® franchised location in Missouri at any time between January 31, 2012, and April 13, 2020, and were not a member of a Massage Envy® franchised location, pursuant to a membership agreement, at the time of your purchase, this is the only way to receive a cash payment under the Settlement.
Exclude Yourself from the Settlement Get no cash payment or benefit from the Settlement but you will not be bound by the Settlement.
Object Write to the Court about why you object to the Settlement. If you object to the Settlement, you may still submit a claim to receive a cash payment and will still be bound by the Settlement if the Court approves it.
Go to a Hearing Ask to speak to the Court about the fairness of the Settlement.
Do Nothing Give up your rights to sue and be bound by the Settlement. You will not receive a cash payment under the Settlement.

These rights and options—and the deadlines to exercise them—are explained throughout this website and in your Notice.



This website summarizes the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Amended Class Action Settlement Agreement and Release (“Amended Settlement Agreement”) available here, by contacting Class Counsel at the address provided in FAQ 17, by accessing the Court docket in this case, for a fee, through the Court’s Public Access to Court Electronic Records (PACER) system at https://pcl.uscourts.gov/pcl/index.jsf, or by visiting the office of the Clerk of the Court for the United States District Court for the Eastern District of Missouri, 111 South 10th Street, St. Louis, Missouri 63102, between 9:00 a.m. and 4:00 p.m., Monday through Friday, excluding Court holidays.