Welcome to the Information Website for the Pirozzi v. Massage Envy Settlement

On November 13, 2020, the Court issued a Judgment and Order of Final Approval. Cash Payments will be disbursed to Settlement Class Members who timely submitted a valid Claim in accordance with the instructions in the Amended Agreement and Class Notice. Cash Payments will be mailed no later than January 13, 2021.

If You Purchased a Massage Session at a Massage Envy® Spa in Missouri between January 31, 2012, and April 13, 2020, this Class Action Settlement May Affect You.

A Settlement has been approved in this class action lawsuit that claimed that Massage Envy’s advertising was deceptive because it promised 10 more minutes of hands-on massage than were actually provided during a massage session and that Missouri consumers were harmed by not receiving those additional 10 minutes of hands-on massage. Defendant Massage Envy Franchising, LLC (“MEF”) denied the allegations and denied that any Massage Envy® advertising was deceptive. The Court did not decide who was right in the lawsuit but approved the Settlement.

If you purchased a massage session at a Massage Envy® franchised location in Missouri at any time between January 31, 2012, and April 13, 2020, and were not a member of a Massage Envy® franchised location, pursuant to a membership agreement, at the time of your purchase, you are a Class Member and were eligible to submit a request for a cash payment. To receive a cash payment pursuant to the approved Settlement, you must have submitted a valid, timely Claim. Even if you did not submit a timely, valid Claim, you are bound by the Settlement unless you submitted a timely request to opt-out of the Settlement.

Your legal rights are affected whether you acted or did not act prior to the approval of the Settlement. Read the information on this website carefully.


Your Legal Rights and Options in This Settlement
Submit a Timely Claim Form If you purchased a massage session at a Massage Envy® franchised location in Missouri at any time between January 31, 2012, and April 13, 2020, and were not a member of a Massage Envy® franchised location, pursuant to a membership agreement, at the time of your purchase, this was the only way to receive a cash payment under the Settlement. The deadline to file a Claim has passed.
Exclude Yourself from the Settlement If you excluded yourself from the Settlement by July 27, 2020, you get no cash payment or benefit from the Settlement but are not bound by the Settlement. The deadline to exclude yourself has passed.
Object If you objected to the Settlement by July 27, 2020, you are bound by the Settlement, but you had to have timely submitted a Claim to receive a cash payment. The deadline to object to the Settlement has passed.
Go to a Hearing The Final Approval Hearing was held on November 13, 2020.
Do Nothing If you did nothing and are a Settlement Class Member, you gave up your rights to sue and are bound by the Settlement. You will not receive a cash payment under the Settlement.

These rights and options—and the deadlines to exercise them—are explained throughout this website and in your Notice.



This website summarizes the approved Settlement. For the precise terms and conditions of the Settlement, please see the Amended Class Action Settlement Agreement and Release (“Amended Settlement Agreement”) available here, and the Judgment and Order of Final Approval available here, by contacting Class Counsel at the address provided in FAQ 17, by accessing the Court docket in this case, for a fee, through the Court’s Public Access to Court Electronic Records (PACER) system at https://pcl.uscourts.gov/pcl/index.jsf, or by visiting the office of the Clerk of the Court for the United States District Court for the Eastern District of Missouri, 111 South 10th Street, St. Louis, Missouri 63102, between 9:00 a.m. and 4:00 p.m., Monday through Friday, excluding Court holidays.